Exchange Policy

At Wight Out Entertainment, we do not offer refunds on purchased items. However, we do offer exchanges under the following conditions:

✔️ Eligibility for Exchange:

• Exchanges are accepted within 14 days of receiving your item.

• Exchanges are only offered for:

- Items received in the wrong size

- Items that are defective

�� Defective Items:

• Proof of the defect (e.g., photo or video) is required before an exchange can be processed.

• If 14 days have passed since your item was delivered, unfortunately, we cannot offer an exchange.

�� Wrong Size:

To qualify for an exchange due to sizing:

• The item must be unused and in the same condition as received.

• It must be returned in its original packaging.

• A receipt or proof of purchase is required.

⚠️ Non-Exchangeable Items:

• Customized or personalized items are non-refundable and non-exchangeable.

• Please confirm all order details prior to purchase.

�� How to Request an Exchange:

If you meet the above conditions:

1. Email us at the contact email provided on our website.

2. We will respond with the return shipping address.

3. Once we receive and inspect your item, you will be notified via email, along with an estimated delivery date for your exchange.

�� Return Shipping:

• You are responsible for paying your own shipping costs for returned items.

• Shipping costs are non-refundable.

• For your protection, we recommend using a trackable shipping service or purchasing shipping insurance.